Legal

Last Updated: January 20, 2026

These Hardware Terms ("Hardware Terms") set forth the direct terms and conditions governing Customer's acquisition of Hardware and Third-Party Branded Hardware acquired directly from NexRev and supplement the General Terms. These Hardware Terms (and the General Terms) exclusively govern NexRev's provision of Hardware unless Customer has a separate written agreement with NexRev that specifically governs such provision of Hardware. To the extent that there is any conflict between the terms set forth in these Hardware Terms and those set forth in the General Terms, these Hardware Terms control and take precedence. Capitalized terms not defined in these Hardware Terms have the same meaning as in the General Terms.

1. Direct purchase terms

This Section applies only to Orders for Hardware that Customer places directly with NexRev.

1.1 Title and Risk of Loss.

Title and risk of loss or damage to any Hardware (and Third-Party Branded Hardware) ordered by Customer will pass to Customer upon delivery of the Hardware (and Third-Party Branded Hardware) according to the applicable trade term agreed to by NexRev.

1.2 Acceptance.

Customer will be deemed to have accepted Hardware (and Third-Party Branded Hardware) upon delivery unless the parties agree otherwise in writing signed by authorized representatives of both parties.

2. Embedded software

The Software licenses associated with any embedded Software in purchased Hardware are set forth in the Software Terms available above.

3. Warranty

3.1 Warranty.

NexRev warrants that the Product will materially conform to the Documentation for a period of two (2) years from delivery, unless otherwise specified in the applicable Documentation ("Hardware Warranty Period"). Product-specific warranty terms, including extended warranty provisions for NexRev Nexus IoT devices with active subscriptions, are detailed in the NexRev Hardware Warranty Terms document. In the event of any material non-conformity in the Hardware during the Hardware Warranty Period that is reproducible and verifiable, NexRev will, in its sole discretion and at its own expense, repair or replace the Hardware, or refund the amounts received by NexRev for the non-conforming Hardware. Replacement parts will be warranted for the remainder of the Hardware Warranty Period in effect for the original Hardware purchased, unless otherwise mandated by applicable law.

3.2 Exclusive Warranty.

TO THE EXTENT PERMITTED BY APPLICABLE LAWS, THE FOREGOING WARRANTY AND REMEDY SET FORTH IN THIS SECTION IS CUSTOMER'S SOLE AND EXCLUSIVE WARRANTY AND REMEDY. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THESE HARDWARE TERMS, NEXREV MAKES NO OTHER WARRANTIES AND SPECIFICALLY DISCLAIMS AND EXCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

3.3 Limited Support.

During the Hardware Warranty Period (as well as any extended hardware warranty period that is available and purchased by Customer), NexRev will support the applicable Hardware in accordance with the service description set forth in the NexRev Hardware Warranty Terms document.

4. Third-party branded hardware

For clarity, the warranty set forth in these Hardware Terms do not apply to Third-Party Branded Hardware purchased by Customer under these Hardware Terms. NexRev will, to the extent permissible, pass through or otherwise facilitate making available to Customer any Third-Party Branded Hardware warranty terms available from the vendor to the Customer.

Document Version: 1.0
Last Updated: January 20, 2026

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